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overads

Write to us.A human writes back.

One address for sales, support, press and security reports. Say which in the subject line, and a person, not a bot, reads it and replies within one business day.

Email usRead the docs

hello@overads.io · No auto-replies, no drip sequences, and we never enrich your email address.

Pick a door

Four doors, one real inbox

Sales, support, press and security disclosures all land at hello@overads.io. The subject line does the routing, a person does the reading.

Sales

Thinking about buying

Pricing, plan fit, or a security review before you commit. Put Sales in the subject and tell us where you are starting from.

What helps us answer well
Your platformsMeta, Google, and whichever others you run
Rough monthly spendA range is plenty
What good looks likeThe question you want answered by morning

We reply with answers, or a 30-minute call link if you want one. No sequence after the call.

Every door

One inbox

Four routes, one real address, read by a person. The subject line does the sorting.

Support

Already a customer

Start with the in-app chat: it carries your workspace context, so nobody has to ask which account you mean.

Two paths in
In-app chatKnows the workspace you write fromFastest
EmailSupport in the subject lineOne business day

If something is down, say so in the subject line.

Security

Found a vulnerability?

Tell us privately first and give us a chance to fix it. Reports with Security in the subject go to the top of the inbox.

How a disclosure runs
Report privatelySecurity in the subject, steps to reproduce
A human repliesWithin one business day, and we keep you posted while we fix it
Credit, if you want itNo paid bounty programme today, and we say so rather than imply one

The current posture lives on our security page.

What to expect

The same three promises, whichever door you pick

A human, not an auto-reply

Every note is read by a person on the team. No AI agent answers this inbox.

One business day

A promise we can keep, not a statistic we cannot show you the source of. Weekend notes get a Monday reply.

No enrichment, no sequences

Write to us and you get a reply. We never enrich your email or add you to a drip campaign. That is the whole loop.

Press and partnerships: same address, Press in the subject, and a one-paragraph fit case gets the quickest yes or no.

Or send a note

Tell us what you’re working on

A human reads every note and replies within one business day.

Inbox

We never enrich your email or run drip sequences.

Verification

Contact FAQ

Before you write

Anything else? Email hello@overads.io and a human will reply within a business day.

How quickly will I hear back?
A human replies within one business day. Notes sent over the weekend get a reply on Monday. If something in your account is broken, the in-app chat is the fastest path, because it carries your workspace context.
Why is there one email address instead of sales@, support@ and press@?
Because one address is the shape we can honestly staff. hello@overads.io is read by a person, and a subject line of Sales, Support, Press or Security gets your note into the right conversation without a wall of role inboxes in front of it.
Can I book a demo before I sign up?
Yes. Email with Sales in the subject and a short description of your stack, and we will send a 30-minute calendar link. No sales sequence follows the call. You either become a customer or you do not.
Do you respond to security questionnaires?
Yes. Start from the security page at overads.io/legal/security, which covers our current posture and infrastructure. If you still need a questionnaire filled in, email with Sales in the subject and we will work through it with you.
What about DPA and processor-agreement requests?
Our standard DPA is published at overads.io/legal/dpa and is ready to execute as-is. For bespoke changes, custom subprocessor lists or region questions, email with Sales in the subject.
How do I report a security vulnerability?
Privately, please: email hello@overads.io with Security in the subject and steps to reproduce, and give us a chance to fix it before you post about it. A human replies within one business day. There is no paid bounty programme today; we will fix what you find, tell you when the fix ships, and credit you if you want it.
Do you offer partner integrations or co-marketing?
We are open to integrations with ad platforms, analytics tools and BI tools that fit the operator workflow. Email with Press in the subject and a one-paragraph fit case.